VOUCHED4U TERMS OF SALE RELATING TO OFFERS – USERS

These Terms of Sale, together with the Rules, Terms of Use, EULA, Privacy Policy and Cookies Policy and any other documents referenced in these Terms of Sale (together the Terms) govern Your ( You, Your) access to and use of Our website www.Vouched4u.com (Website) and Our mobile application (App) (together the Service).

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE USING THE SERVICE
  1. By downloading the App and/or using Our Service, You confirm that You accept the Terms and that You agree to comply with them.

  2. If You do not agree to the Terms, You must not use Our Service.

  3. Vouched4U FZ LLC maintains the website www.Vouched4u.com.

  4. United Arab Emirates is our country of domicile. The governing law is the local law.

  5. Visa and Master Card and AED will be accepted for payment.

  6. We will not trade with or provide any services to OFAC and sanctioned countries.

  7. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

  8. Cardholder must retain a copy of transaction records and Merchant policies and rules.

  9. User is responsible for maintaining the confidentiality of his account.

WHO WE ARE AND HOW TO CONTACT US
  1. The Website and the App are owned by Vouched4U International Limited, operated and maintained by Vouched4U FZ LLC whose registered office address is Office 906D, Building 6, Twofour54 , Media Zone Authority, Park Rotana Complex, Khalifa Park, Abu Dhabi, United Arab Emirates.

  2. Vouched4U FZ LLC along with any of Our parents, subsidiaries and affiliates provide You the Service and shall be referred to as We, Us, or Our.

  3. To contact Us, please email [support@vouched4u.com].

ABOUT THE SERVICE
  1. Our Service offers a referral reward platform for the following sectors a. food and beverages; b. leisure and attractions; c. health and beauty; and d. retail and services. It allows You to refer businesses (Merchants) You have used for the above services and receive rewards in the form of credits to be used at the same Merchant (Credits). The person You refer will receive a discount off the total value of any purchase they made at the Merchant You have referred them to.

  2. In addition, Our Service allows Merchants to offer promotions for their products and services (Offers).

MERCHANT OFFERS AND VOUCHED4U PLATFORM
  1. Merchants Offers can be viewed on the Website and the App but You can only make purchases via the App.

  2. Within each Offer, the Merchant will specify the specific terms and conditions for such Offer, such as the discount being offered, the expiry of the Offer and any restrictions on when and where the Offer can be redeemed.

  3. You have a choice to pay for Offers through the App or directly to the Merchant unless the Merchant requires payment direct.

  4. You may be able to redeem some of your earned Credits if any from the Referral Rewards Services against the outlet Offer subject to the Specific Offer Terms and Conditions. The Offer terms will specify the amount of Credits you may be able to redeem if applicable. Such Credits will only be redeemable with the same Merchant that they were earned from.

  5. The Rules of Use [www.Vouched4u.com/rulesofuse] set out the applicable provisions around Offers and earning and redeeming Credits.

HOW YOU MAKE PURCHASES
  1. The Service allows You to make purchases at participating Merchants via the App. Once You have entered the bill number and bill amount and gone through the process set out in Rules with respect to validating an Offer or redeeming Credits, You will be given the option to pay the Merchant using their acceptable medium of payment or using the in-App payment functionality.

  2. We do not accept any responsibility or liability for any refusal by the Merchant to accept payment via the App or for any issues with making payment through the App.

  3. We reserve the right to carry out, or have a third party sub-contractor carry out, verification checks prior to processing any payments through the App. Where necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms We may refuse to process payments.

  4. We use a company called Telr to process all payment transactions through the App.

HOW YOUR PAYMENT DETAILS ARE SECURELY STORED
  1. If you choose to make a payment through the app for any of our services, you will need to pay using a payment card (e.g., credit or debit card). We use third party payment card processing company (Telr) to process payments in connection with the Sites and Services. Telr has committed to Vouched4U to process your payment card information in a secure, PCI compliant manner. Your payment card information is processed and retained by these Telr and will not be passed on to Vouched4U; VouchedU does not store your payment card information

  2. Telr has in place appropriate security measures to ensure the safe storage of Your payment details.

  3. You will receive a receipt for Your purchase via the email address provided by You at the time of registering.

REFUNDS AND CANCELLATION POLICY
  1. All requests for a refund will be assessed on a case-by-case basis and the final decision will be made after consulting the respective partner merchant.

  2. The issuing of refund is at the sole discretion of the Merchant unless otherwise required by applicable law. Where refund is due, your Refund will be done only through the original mode of payment.

  3. We work with many partner merchants and as the purchase happens at the merchant location through the app, the cancellation of payment transactions is at the discretion of the merchant in line with that partner merchant’s cancellation policy. Where a cancellation is accepted and payment was originally made in the app, refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed where payment was made in the app. Should you have any queries about cancellation of your order with any listed partner merchant get in touch with us within 24 hours at support@vouched4u.com to investigate the matter.

PAYMENT CONFIRMATION (for Services)
  1. Once the payment is made, the confirmation notice will be sent to the customer via email within 24 hours of receipt of payment.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
  1. Your use of the Service is entirely at Your sole risk and, as permitted by applicable laws, We exclude all implied conditions, warranties, representations or other Terms that may apply to Our Service or any content on it.

  2. Except where We cannot exclude or limit liability under applicable law, We will not be liable to You for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    1. use of, or inability to use, Our Service; or
    2. use of or reliance on any content displayed on Our Service; or
    3. any services or items obtained through Our Service including Merchant Offers; and
    4. the Terms.

  3. In particular, We will not be liable for:

    1. loss of profits, sales, business, or revenue;
    2. business interruption;
    3. loss of anticipated savings;
    4. loss of business opportunity, goodwill or reputation;
    5. loss of data; or
    6. any indirect or consequential loss or damage.

  4. If Our provision of the Services is delayed by an event outside Our control then We will contact You as soon as possible to let You know and We will take steps to minimise the effect of the delay. Provided We do this We will not be liable for delays caused by the event but if there is a risk of substantial delay You may contact Us to end Your contract with Us and receive a refund for any Services You have paid for but not received.

YOUR OBLIGATIONS TO US IF YOU BREACH THE TERMS
  1. You agree to defend, indemnify and hold harmless Us, Our licensors and service providers, including Our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to: a. Your violation of the Terms; or b. Your use of the Service; or c. Your violation of applicable laws.

  2. You are solely responsible for Your interactions with Merchants and other users of the Service and the contract will be between You and the Merchant with respect to any Offers. To the extent permitted under applicable laws, You hereby release Us from any and all claims or liability related to any Offer, any action or inaction by a Merchant, including, without limitation, but not limited to any harm caused to You by action or inaction of a Merchant, a Merchant’s failure to comply with applicable law and/or failure to abide by the terms of an Offer, and any conduct, speech or User Content, whether online or offline, of any other third-party.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
  1. We may transfer Our rights and obligations under the Terms to another organisation. We will always tell You in writing if this happens and We will ensure that the transfer will not affect Your rights under the contract.

YOU NEED OUR CONSENT TO TRANSFER YOUR RIGHTS TO SOMEONE ELSE
  1. You may only transfer Your rights or Your obligations under the Terms to another person if We agree in writing.

NO RIGHTS FOR THIRD PARTIES
  1. The Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Terms.

IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE 
  1. Each of the paragraphs of the Terms operates separately. If any Court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER
  1. Even if We delay in enforcing this contract, We can still enforce it later. If We do not insist immediately that You do anything You are required to do under the Terms, or if We delay in taking steps against You in respect of Your breaking this contract, that will not mean that You do not have to do those things and it will not prevent Us taking steps against You at a later date.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
  1. United Arab Emirates is our country of domicile.

  2. The Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the local law, UAE. The governing law is the local law.